All Categories
ENEN

FAQ

Home >  Service Support >  FAQ

What certifications do you have?

Our machines are certified with CE and FDA,ensuring quality and safety standards.

What should I do if I am unsure how to operate the machine?

We offer operation videos and user manuals for your reference. Additionally,you can contact us to schedule a training session. Please email us at [email protected] or reach out to your sales representative.

What packaging options are available?

You can choose between a carton box or an aluminum box for packaging.

Which languages does the software support?

The MEICET application currently supports 16 languages,including: German,English,Spanish,French,Hebrew,Italian,Japanese,Korean,Dutch,Polish,Portuguese,Thai,Ukrainian,Vietnamese,Simplified Chinese,and Traditional Chinese.

Can we customize the hardware and software?

Yes,we offer OEM and ODM services with our experienced engineers. Please note that this service incurs a cost based on the complexity of the customization.